Shipping Policy

Free Standard Shipping

Complimentary standard shipping on all U.S. orders over $100.

U.S. Shipping Methods

Order by 12PM ET for same-day processing on Express and Priority orders.

Processing Time

All orders are processed within 1–2 business days, excluding weekends and holidays. You'll receive a shipping confirmation email with tracking information once your order has shipped.

Delivery Restrictions

P.O. Boxes and APO/FPO addresses are limited to economy shipping only. We do not ship to freight-forwarding addresses.

Lost or Stolen Packages

If your tracking shows "Delivered" but the package hasn't arrived, allow up to 4 business days before contacting us — carrier scans can run ahead of the actual drop. PKK is not responsible for packages confirmed as delivered by the carrier. For packages with no movement after 5+ business days, email hello@prettykittyklub.com and we'll help you file a carrier claim.

Questions about your shipment?